Outsourced IT Support - Denver, Colorado
Fewer interruptions, with more innovations
Quality outsourced IT support means stability, security, and scalability. It means that business managers can focus on growing their businesses, not maintaining servers or recovering from interruptions.
But information technology is more than just a utility; it’s a way of building business efficiencies and advantages. Companies with outsourced IT support should expect more from their vendors than simple dependability. They should expect innovation.
At Mission Critical Systems, we provide strategic it planning, front office support, and back office support so that IT can be stable first, but innovative as well.
IT Outsourcing - Our Approach
Over the years, we’ve learned that outsourced IT support isn’t just a matter of hiring talented IT consultants and matching them up with clients. A “one-man show” or “Time-share IT” approach simply doesn’t work.
Even simple IT environments for small businesses are too complex to be met by the skills of any one person. Businesses need a full IT department with specific roles and responsibilities that uses the latest tools to monitor and maintain systems.
Every client has an assigned IT consultant that comes on-site regularly, but we also use the following resources to ensure the best possible experience.
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Director of IT Services
The Director of IT Services manages everything we do and provides CIO (Chief information Officer) level advice and support.
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IT Help Desk
With our IT Help Desk, you will get questions answered quickly, or call in the cavalry with one phone number.
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Managed Services
Our Managed Services provide remote monitoring and remediation of critical hardware.
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LiveDOC
LiveDOC is the central documentation system that records everything you have, and everything we do.
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Front Office Consultant
Getting more from your IT is sometimes a matter of better systems, automation and training. We provide professional computer training courses on-site at your business, or at our local Denver Training Center.